Protecting Your Purchase from Click to Delivery
We want you to shop with confidence. That’s why we provide guarantees that ensure you’ll receive your item on time and as described.
What guarantees can I get?
Everyone who shops on AliExpress receives the following guarantees:
if you don’t receive your order
You will get a full refund if your order does not arrive within the delivery time promised by the seller.
Full or Partial Refund
if the item is not as described
If your item is significantly different from the seller’s product description, you can A: Return it and get a full refund, or B: Get a partial refund and keep the item.
Sellers can also offer additional guarantees for their products:
2 Domestic Returns
Products which fall under this return policy can be returned domestically, as long as they are unused and in the original packaging. No questions asked!
- Your Payment is secured